FAQs Briarcliff

 

DO I HAVE TO BRING ANY FURNITURE?

Campus Crossings Briarcliff provides all furniture for the living room and bedroom. 

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WHAT IS INCLUDED IN THE RENT?

High-speed Internet, water, sewer, pest control, trash service, and on-site maintenance are included. Residents are required to set up electricity prior to moving in and maintain it through their lease term.

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WHAT DOES THE CONSERVATION FEE COVER?

The Conservation Fee is a small recurring monthly charge that helps ensure all appliances and certain utilities are running as efficiently as possible to keep the monthly cost at a minimum.  This also ensures the property can address energy efficiency improvements over time as well as important conservation efforts.  This also includes battery replacements for specific systems in apartment units, LED lightbulbs for apartments and common areas and scheduled AC filter replacements.

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IS THE COMMUNITY PET FRIENDLY?

No, we do not accept pets at this time.

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HOW CLOSE IS THE COMMUNITY TO CAMPUS?

We are less than a mile from Emory University's Main Clifton campus. Emory's Cliff Shuttle "B Route" also provides service to residents at Campus Crossings Briarcliff. Emory's Cliff Shuttle stops at the entrance of the community Monday-Friday; every 15 minutes in the early morning and every 20-30 minutes late morning until just after midnight.

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IS THERE PARKING AVAILABLE?

Yes - we exclusively assign parking for residents. Each space is specifically reserved at a monthly rate. We encourage residents to secure parking because our parking spaces are limited.

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WHEN IS RENT DUE/HOW DO I PAY RENT?

Rent is due on the 1st of every month; however there is a grace period until the 3rd. On the 4th, rent is considered late and subject to a fine.

For your convenience, you can pay online via the property’s website (click on PAY RENT under the RESIDENTS section of our website) using a debit/credit card, set up an automatic withdrawal, or Echeck. We do not accept cash, physical checks or money orders.

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DO I SIGN MY OWN LEASE OR WITH ROOMMATES?

Each resident is only responsible for the rent on his/her bedroom – this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.

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WHAT IF MY ROOMMATES DON'T GET ALONG OR I HAVE ISSUES WITH MY ROOMMATES?

Sometimes this happens. Great people sometimes can’t live together for whatever reason. We’ve got you covered. Residents are able to transfer, dependent on availability (a transfer fee may apply).

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WHAT IF I HAVE A MAINTENANCE ISSUE OR NEED IN MY APARTMENT?

Non-emergency service requests (choose whichever option works best for you):
• Submit a Service Request online using Resident Portal. (Click MAINTENANCE under RESIDENTS on the website to set up an account.) Follow the prompts to complete the service request.
• Call the office and speak with a Campus Crossings Briarcliff team member or leave a message if your call is after the office is closed.

For emergency situations (water leaks, and toilet back-up's, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire):
• Call the leasing office. We have someone available 24/7.

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WHAT FURNITURE IS PROVIDED AND WHAT IS INCLUDED IN THE KITCHEN?

We provide living room furniture including a sofa, side chair, coffee table, end table, and entertainment table. For the dining we include 3 bar stools in the 1 & 2 bedroom apartments and a dining table for 4 in the 3 bedroom apartments.  In the bedroom we include a full sized bed, mattress, night stand, chest of drawers, desk, and chair. Kitchens include all major appliances and a microwave. 

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HOW DO I RECEIVE MAIL AND PACKAGES?

Mail - Resident mail is delivered by the US Postal Service to your assigned mailbox. At move-in, you will receive a mailbox key. When you move-out, if you want to have your mail forwarded, you will need to complete a Change of Address Form with the local US Post Office.

Packages - Packages will be delivered to the Amazon Hub and can be retrieved 24/7 with your unique pickup code. If the lockers are full or if any oversized packages are delivered, they will be available for pickup in the office during business hours with proper ID.

WHAT DO I NEED TO BRING TO MY APARTMENT?

We recommend that your contact your roommates prior to moving-in to coordinate the common area furnishings and items such as; televisions, trash cans, plates, silverware, cups, pots & pans, etc. For your own bedroom and personal space, you will need to bring your bath and personal products as well as a shower curtain & hooks, bath mats, towels, linens, pillows, and whatever else will help create your home away from home.

Your community's staff members are a great resource for planning your move – don't hesitate to call them with questions or simply to feel reassured about what you've already prepared.

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IS THERE INSURANCE COVERAGE IN THE EVENT OF A FIRE, THEFT, OR NATURAL CAUSES? DOES MY LEASE PROVIDE COVERAGE FOR MY BELONGINGS?

Residents or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.

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