FAQs Briarcliff


What are the move in/move out dates?

Move-in: August 11th (Summer Move In Dates: June 8th and July 9th)
Move-out: July 29th (by noon)

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Do I have to bring any furniture?

Campus Crossings Briarcliff provides all furniture for the living room and bedroom. 

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What is included in the rent?

Our apartments include water, sewer, trash, and recycling services. All residents have access to the amenities provided throughout our community.

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Is the community pet friendly?

No, we do not accept pets at this time.

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How close is the community to campus?

We are less than a mile away from Emory University's Main Clifton campus. The Cliff Shuttle provides service to residents. The shuttle picks up directly in front of the property. 

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Is there parking available?

Yes - we exclusively assign parking for residents. Each space is specifically reserved at a monthly rate. We encourage residents to secure parking because our parking spaces are limited.

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When is rent due/How do I pay rent?

Rent is due on the 1st of every month; however there is a grace period until the 3rd. On the 4th, rent is considered late and subject to a fine.

For your convenience, you can pay online via the property’s website (click on PAY RENT under  the RESIDENTS section of our website) using a debit/credit card, set up an automatic withdrawal, Echeck, or pay with a check or money order at the Leasing Office. No cash is accepted.

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Do I sign my own lease or with roommates?

Each resident is only responsible for the rent on his/her bedroom – this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.

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What if my roommates don't get along or I have issues with my roommates?

Sometimes this happens. Great people sometimes can’t live together for whatever reason. We’ve got you covered. Residents are able to transfer, dependent on availability (a transfer fee may apply).

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What if I have a maintenance issue or need in my apartment?

Non-emergency service requests (choose whichever option works best for you):
• Submit a Service Request online using Resident Portal. (Click MAINTENANCE under RESIDENTS on the website to set up an account.) Follow the prompts to complete the service request.
• Call the office and speak with a Campus Crossings Briarcliff team member or leave a message if your call is after the office is closed.

For emergency situations (water leaks, and toilet back-up's, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire):
• Call the leasing office. We have someone available 24/7.

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What furniture is provided and what is included in the kitchens?

We provide living room furniture including a sofa, side chair, coffee table, end table, and entertainment table. For the dining we include 3 bar stools in the 1 & 2 bedroom apartments and a dining table for 4 in the 3 bedroom apartments.  In the bedroom we include a full sized bed, mattress, night stand, chest of drawers, desk, and chair. Kitchens include all major appliances and a microwave. 

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How do I receive mail and packages?

Mail - Resident mail is delivered by the US Postal Service to your assigned mailbox. At move-in, you will receive a mailbox key. When you move-out, if you want to have your mail forwarded, you will need to complete a Change of Address Form with the local US Post Office (the community office often has these handy).

Packages - The property will accept packages and they can be retrieved during the property’s business hours with proper ID. The property also offers package delivery via Amazon Hub - you will receive a text to your mobile device each time a package is delivered.

What do I need to bring to my apartment?

We recommend that your contact your roommates prior to moving-in to coordinate the common area furnishings and items such as; televisions, trash cans, plates, silverware, cups, pots & pans, etc. For your own bedroom and personal space, you will need to bring your bath and personal products as well as a shower curtain & hooks, bath mats, towels, linens, pillows, and whatever else will help create your home away from home.

Your community's staff members are a great resource for planning your move – don't hesitate to call them with questions or simply to feel reassured about what you've already prepared.

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Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?

Residents or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.

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